Please click the appropriate link below for your camera to download the latest MAC app file. If you are looking for the PC version of the iON app, your camera will automatically place the PC .exe file onto the SD card upon powering on the camera. If you have any questions or issues regarding firmware please visit our FAQ. If you cannot find the answer to your question please submit a ticket to us via our Contact Page.
Software
Automatic Video Enhancement. Video 2 PC's EZ Video Converter software also has ION's exclusive LookBetter technology. In addition to digitizing your videos, you'll be able to view them with enhanced quality, as the LookBetter technology automatically analyzes and then improves the audio-visual quality. Find helpful customer reviews and review ratings for ION Audio Video 2 PC MKII USB Digital Video Conversion System for with software for Mac and PC at Amazon.com. Read honest and unbiased product reviews from our users.
iON Air Pro™ 1 Software for Apple MAC | Download Mac App | |
iON Air Pro 2/CamoCam/Speed Pro Software for Apple MAC | Download Mac App | |
iON Air Pro™ 3 Software for Apple MAC | Download Mac App | |
iON DashCam Software | Download Mac App | Download Win App |
Firmware
iON Air Pro 2/CamoCam/Speed Pro Firmware | Unavailable at this time. | Download FW Update Guide | |
iON SnapCam Firmware | Download FW Update | Download FW Update Guide | Use our Interactive Firmware Upgrade Guide |
iON DashCam Wi-Fi Firmware | Download FW Update | Download FW Update Guide | iON DashCam Firmware Mac |
iON SnapCam LE Firmware | Download FW Update | Download FW Update Guide |
Firmware FAQs
What do I do if my SnapCam freezes
![Ion Ion](https://whybuynew.2dimg.com/10/1342515432_23.jpg)
You can Reset the device by holding the power button for 10-15 seconds
How do I reset the SnapCam
You can Reset the device by holding the power button for 10-15 seconds.
How do I Upgrade the Firmware on my New iON SnapCam?
For step by step instructions on how to upgrade your iON SnapCam firmware, plus video tutorials, quick start guides and SnapCam specific FAQs please see our dedicated SnapCam Support pages.
How can I update my WiFi PODZ?
*Make sure first the iON camera is up to date. To do so connect camera to PC, open iON program and select firmware check. If an update is needed, please perform the update first.
*Insert WiFi PODz in iON camera and secure PODz, but do not turn the WiFi PODz.
*Take 2 or 3 pictures. In order for the camera update to work a few photos must be taken first.
*Power WiFi PODz. WiFi PODz should be blinking indicating ready to connect.
*Connect to iON camera using your android or apple device and select WIFIPODZ. Enter password 123456789 to connect.
*Open iON Camera App from your device. You should get a message that a new firmware update is available for the WiFi PODz.
*After download, power off iON Camera and close your iON app from your smart device. From your android or apple device you must also turn off your WiFi.
*Power on your iON camera and then your iON WiFi PODz. *This is an important step. Your iON WiFi PODz LED will be solid blue for about 30 seconds, then it will blink 2 to 5 times and LED becomes solid blue again. Do not interrupt; the LED will be solid for another 30 seconds and will power off on its own. Please note the iON Camera will stay on.
*Press the iON WiFi PODz button once and the WiFi PODz will not power on. Pressed the iON WiFi PODz button a second time and the WiFi PODz will power on. The update is now complete.
*Enable your WiFi on your android or apple device and connect using the iON app.
How can I update my iON Air Pro camera using MAC?
*Make sure your iON camera is fully charged.
*Insert your memory card and power your iON product.
*Connect your camera directly to your MAC. Do not connect to USB hubs, keyboard or monitor.
*Your iON will show on your desktop as (NO NAME).
*Go to https://ioncamera.com and select your country followed by support and then drivers.
*Select iON Air Pro MAC version and confirm download.
Ion Video 2 Pc Adapter
*Once download is complete, move file to the root directly of your iON cameras memory, (NO NAME).
*Open the iON program and Select check (firmware). If an update is available select (Download).
*After download select (Install), a message remove (USB) will appear, do not disconnect yet.
*Close all windows and iON program.
Lg slim portable dvd writer driver mac. Search results for authorized distributor for mac. *Select (eject) device.
*Disconnect the USB from back of iON camera. Your iON camera LED will flash green and red. Do not interrupt this process.
*When the camera stop flashing wait another 30 seconds.
*Your camera is now updated and ready to use with the newest firmware.
![Ion Video 2 Pc Software For Mac Ion Video 2 Pc Software For Mac](https://www.malwarebytes.com/images/uploads/2019/10/15040055/video-image%403x.png)
I can’t install the Mac Software Application. It keeps saying move the application to the camera’s memory card but I already did?
If you have downloaded the file more than once, the Mac may have added a download version number to the file name and the camera is not recognizing the application file name. Rename the file without the version info. Example: Mac may have renamed ion_v1.05 as ion_v1-1.05.
How do I check or update my Air Pro Firmware using a Mac?
Ion Video 2 Pc Windows 10
The Instructions will help you install the Mac Application Software on your camera and then use the Application Software to update your camera’s firmware. To Update Air Pro Software and Firmware using Mac:
1. Visit the ion website (www.iontheaction.com) to download the latest Mac software application version.
2. Insert a Micro SD card with at least 2MB free space into the camera.
3. Press the Power button to turn the camera on.
4. Connect your camera to the Mac via the camera’s USB cable.
5. Use Finder to locate and open the new device “No Name” (You should see a folder “DCIM” and the file ion.exe when you open it.)
6. Drag the downloaded file to the device in the same folder as ion.exe.
7. Double click the newly loaded file to open the Mac Application.
8. Select “Firmware Check”
9. Follow the On Screen Directions exactly if the Application indicates that the firmware should be updated.
2. Insert a Micro SD card with at least 2MB free space into the camera.
3. Press the Power button to turn the camera on.
4. Connect your camera to the Mac via the camera’s USB cable.
5. Use Finder to locate and open the new device “No Name” (You should see a folder “DCIM” and the file ion.exe when you open it.)
6. Drag the downloaded file to the device in the same folder as ion.exe.
7. Double click the newly loaded file to open the Mac Application.
8. Select “Firmware Check”
9. Follow the On Screen Directions exactly if the Application indicates that the firmware should be updated.
How do I check or update my Air Pro Firmware using a Windows Computer?
To Update Air Pro Firmware using a Windows PC:
1. Click the Start Icon in the lower left corner of the PC Screen
2. Click/Open “Computer” from the menu
3. Take note of the current Removable Drives.
4. Turn the camera on.
5. Connect the camera to the computer via USB. (Requires a USB 2.0 port on the PC)
6. You should see a new Removable Drive be added to the “Computer” window. This is the camera.
7. Click/Open the new Removable Drive
8. Run the ion.exe application
9. Select “Firmware Check”
10. Follow the On Screen Directions exactly if the Application indicates that the firmware should be updated.
2. Click/Open “Computer” from the menu
3. Take note of the current Removable Drives.
4. Turn the camera on.
5. Connect the camera to the computer via USB. (Requires a USB 2.0 port on the PC)
6. You should see a new Removable Drive be added to the “Computer” window. This is the camera.
7. Click/Open the new Removable Drive
8. Run the ion.exe application
9. Select “Firmware Check”
10. Follow the On Screen Directions exactly if the Application indicates that the firmware should be updated.
How do I know what Firmware Version my Air Pro is running?
You can make sure you are running the latest firmware by using the Firmware Check option of the Windows or Mac Software Application.
To find out the specific version number the camera is running you can follow these steps:
1. Take a single still shot with the camera.
2. On a Windows Computer – Open the Start Menu and then Computer
3. Take note of the existing Devices with Removable Storage
4. With the camera On, connect the camera to a USB 2.0 port on the computer.
5. Watch for a new device to be added to the list of Devices with Removable Storage. This is your camera which is now accessible as just another folder on the computer.
6. Open the new folder and then successive folders DCIM/100Media. You are now looking at all the image files on the camera.
7. Right click on the new Still Shot file name and select Properties
8. Select the Details Tab
9. The Firmware Version is the Program Name in the Origin Section Example: Program Name v1.16
2. On a Windows Computer – Open the Start Menu and then Computer
3. Take note of the existing Devices with Removable Storage
4. With the camera On, connect the camera to a USB 2.0 port on the computer.
5. Watch for a new device to be added to the list of Devices with Removable Storage. This is your camera which is now accessible as just another folder on the computer.
6. Open the new folder and then successive folders DCIM/100Media. You are now looking at all the image files on the camera.
7. Right click on the new Still Shot file name and select Properties
8. Select the Details Tab
9. The Firmware Version is the Program Name in the Origin Section Example: Program Name v1.16
iON Firmware Update MAC
iON Firmware Update PC
iON Wi-Fi PODZ Update
The ION Audio Video 2 PC MKII is a video conversion system that captures and converts virtually any video and audio source. The result is quality digital videos on your computer. In combination with our easy-to-use Mac OS EZCap software, you can quickly capture the audio and video you need. This guide walks through all of the necessary steps to install and use the EZCap software with your Video 2 PC MKII.
Installing the Video 2 PC MKII Driver and EZCap Software
Included with your purchase will be an installation disc that will run both the installation of the drivers for your Video 2 PC hardware which will allow the computer to recognize the device when it is plugged in, as well as the EZCap software. Espec tsa manual.
If the CD has gone missing or if you would like to have the most up-to-date software and driver versions, the download for these components can be found on the Video 2 PC MKII Product Page under the Documents & Downloads section.
Once the CD has been inserted or the installer components have been downloaded from our site, you can then run the installer. Follow the steps suggested below.
- On our introductory page of the installer, it will state that you will be guided through our easy-to-use installer.
- On the next page of the installer, it will state how much space will be taken for the installation, as well as give you the option to change your install location. By default, EZCap will install to your computer's main hard drive. When ready, click Install in order to begin the installation.
- The next page will run the installation of the EZCap software and the Video 2 PC driver.
- When completed, you will get the final page of the installer, stating The Installation Was Successful. Click Restart when prompted in order to complete the installation.
Opening and Setting Up EZCap
After your computer has finishing restarting, you are now able to run the EZCap software and begin your video conversion! To do so, follow the steps suggested below.
- In your computer's Application folder, there is an EZCap folder. Enter this folder and press the EZCap icon to open the app.
- Once opened, make sure that EZCap is selected in the Digitizers drop-down menu.
- By default, the EZCap software uses recommended settings with the composite inputs of the Video 2 PC MKII being the source it receives audio and video from, but this can be changed in Record>Video Settings from the drop-downmenu. If you would like to use the S-Video connection instead of the composite connection for video input, this can be adjusted in the Source tab of this menu.
- After you have changed all of the settings to your preference, you are now ready to record!
- In order to begin the recording, you can either select Record>Record.. from the drop-down menu or process Command+R on your keyboard.
- Once Record is chosen, a box will open up that will ask you where you will want to save the converted video file. You can also name the video to your liking in this box.
- After choosing the location of where you want to save your video, a new window will pop up that you can click in order to stop your recording when you're done.
- Once you have stopped recording, your video is done converting. The file will be saved in the location that you requested before the recording began.
Technical Support & Warranty Service
Whether you are a customer or dealer, if you already own an ION product, or if you just have pre-sales questions, our experienced technical support team is here to help!
Visit the link below to connect with any of the following support options: online community support, phone support, email support.